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Patient AR Collector

"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."

About Oncology Consultants

Oncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 25 years. Our healthcare team is committed to provide state of the art cancer treatment in a caring environment as we continue to expand our oncology services in the metropolitan region.. 

About the Position

Refer potentially qualified patients to the best source of financial assistance to establish payment arrangements.

Shift Schedule:

  • Mon - Fri: 9am - 6pm

Benefits:

  • Insurances: Life, medical, dental, short term and long term disability
  • 401K
  • Free parking
  • PTO
  • Holidays 
  • Competitive salary

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Demonstrate understanding for patient confidentiality in protecting the patient and the clinic/practice
  • Communicate and interact professionally with patients and fellow employees while adhering to policies and procedures.
  •  Recognize priorities and take action as well as attempting to create ideas or procedures as part of a group or individually.
  • Handle patient calls
  • Update Payment plan budget statements
  • Weekly Statements
  • Maintain A/R Work log
  • Clean accounts by allocated credits to balances
  • Respond to Front office staff questions about patient account balances and credits
  • Follow-up and research of unpaid and denied HICFA claims to ensure proper receipt of payment due.
  • Appeal denied claims with letters and medical records in a timely manner.
  • Identification of claim problems and resolution, for example denial for no authorization or incorrect quantities billed to insurance.
  • Reviews claims for missing information, interacts with staff and manager to research and resolve complex problems/issues.
  • Works A/R report utilizing Tasks in Nexgen to enter follow-up comments, for all carriers assigned to that position, work est. 40-50 accounts a day
  • Works Availity/ RealMed claim rejections on a daily basis
  • Ability to process refunds and audit problem accounts
  • Attend monthly A/R meetings to discuss changes, status on accounts and new updates.
  • Review and work all correspondence from incoming faxes, mail and emails
  • Need good communication with staff, primarily front office and financial counselors, contracting, payment posters, patients and physicians as needed.
  • Maintains confidentiality of all information in accordance with HIPPA
  • Maintains daily/monthly collections goals set in place by management
  • Other duties as assigned by manager

EDUCATION and/or EXPERIENCE:

·         Minimum 3+ years in Medical Account Receivables; preferably in Oncology

·         Experience with 3rd party payor requirements

·         Knowledge of Public Financial Assistance Programs

·         Face to face collections of patient responsibility balances

·         Effective, concise and compassionate customer service/public relation skills

·         Computer literacy

·         Create spreadsheets

·         Word and Outlook

·         Internet search

·         Creative, analytical, dependable with ability to work independently

 

Oncology Consultants is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Medical Center | Memorial City | Sugar Land | Katy | Willowbrook | Southwest Northwest | West Houston

Apply today. Our short application process takes less than 5 minutes with your phone, tablet or computer.

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